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Captivate 7 error on launch

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I downloaded the trial of Captivate 7. The first time I launched it, it worked fine. The next time it stalled, and eventually (5-7 minutes later) the Windows "Send Error Report" message displayed.

 

This happened repeatedly, so I uninstalled and then redownloaded, and reinstalled it. This time it had the problem immediately. I have not installed any other applications since the time it ran correctly, so I don't think it's a conflict.

 

In the Error Signature section of the error message the folowing info:

 

AppName: adobecaptivate.exe

ModVer: 7.0.0.118

Offset: 00001b6f

AppVer: 7.0.0.118

ModName: cpdatabase.dll

 

I'm running on Windows XP Pro (yes, I know...behind the times.)

 

This is very frustrating since I need to advise a client as to whether they should upgrade or not. I can't help them, if I can't take a look at the product.

 

Suggestions welcome!

 

Thanks.


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