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Problems with Opening URL in Captivate 5

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Hi, we are trying to use a URL in our course and have tried the following ways:

 

Adding URL to a click box

Adding URL to Button

Adding URL to Advanced Action and Executing the Advanced Action

 

When we do this, the URL works in the Preview, but it never works in the published version.

 

The link is fine, we have tested this, and the buttons and click boxes are also fine in the preview, the issue is in the published version.

 

Is there any solution to this?

 

Thanks,

Sarah


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