My organization is having issues with the video demo slides in Captivate projects (which were recorded with Captivate) not displaying when playing the published project.
In this project, for instance, a video demo slide (demonstrating mouse movement and dragging) diplays the loading symbol (see image below) for the entire slide, and then moves on to the next slide. (The audio was recorded separately and imported, and the audio plays correctly while the slide video does nothing). The slides all behave properly when previewed in Captivate, and when I previewed in a web browser, this slide displayed the loading symbol very briefly, but then played correctly. This slide is 22.1 seconds long.
Within the same project, there are two breif video demos (3.4 and 2.8 seconds long) recorded as part of a training recording; these behave fine.
We are using Adobe Captivate 7.