We recently purchased Captivate 7 to convert our old elearning content. It was simple enough to use, but I am now finding that the courses are not playing across all browsers. The courses are pretty basic slides (image, mp3, text) and every so often I have an mp4 video embedded on a slide. I published them to swf and html5. I then uploaded them to scormcloud to test, and I get the following results:
On a Mac (osX lion 10.7.1)
Plays fine on Firefox
Does not even start on Chrome
Does not even start on Safari (gives an "error initializing communications with LMS)
iPhone/iPad:
Cannot even get it to start. Just shows a blank black screen.
On my PC (Windows 8):
Plays fine on Chrome
Plays fine on Safari (although the videos load a little slower)
I have yet to test it on Firefox or IE -- but only because they don't work after the upgrade to 8!
Windows 7:
Plays fine on Chrome and IE (slight delay in videos)
Plays on Firefox but with significant delay on video slides.
Any thoughts on what the issue may be and how to address it would be greatly appreciated.
Thanks,
Arthur