Hi Everyone: I am using Captivate 7.0.0.118 on a Windows 8 machine. I am trying to apply the "ease in" effect to a smart object on a slide. Every time I go to apply the effect and click "Live Preview" Captivate stops responding and requires me to close the program. I have tried running as administrator and also have cleared preferences from the utils folder. I would really like to add some animation and visual effects to this project, but I can't waste the time having it crash. The project is being developed from a template provided by my customer. If I try to apply the "ease in" to a blank project, it works just fine.
Any way to troubleshoot the template from my customer or why the template would cause this issue. Any thoughts / advice would be appreciated. Thank you.