We have a test we've created in Captivate 5. A few people have reported that they sometimes get a question where everything is visible except the multiple choice answers. The A, B, C, etc. is there, but the text of each answer is just white space. This does not occur for everyone, nor does it even occur for the same person if they close and restart the course. When it does occur, it prevents the user from continuing.
Any ideas what could cause that?
It's a long test (64 questions), but there is no consistency to when or where this happens in the test. And it doesn't occur very frequently, but when it happens to someone - especially on the later questions - it's truly frustrating to have to start the test over... and I can't blame them.
This test is being delivered via SCORM on an LMS.
Thanks!