I'm evaluating Captivate to see if it'll meet our needs (or at least trying to). I installed it on a new VM (using Parallels) so I'm starting from a clean slate.
Installation went fine, but program will not launch. Here are the error details.
Date/Time: 2019-03-17 14:10:12 -0700
OS Version: Mac OS X 10.13.6 (Build 17G65)
Architecture: x86_64h
Report Version: 26
Data Source: Stackshots
Command: Adobe Captivate
Path: /Applications/Adobe Captivate 2019/Adobe Captivate.app/Contents/MacOS/Adobe Captivate
Identifier: com.adobe.Captivate
Version: "11.0.1.266" ( 11,0,1,266 )
Parent: launchd [1]
PID: 420
Event: hang
Duration: 4.70s (process was unresponsive for 5 seconds before sampling)
Steps: 47 (100ms sampling interval)
Hardware model: Parallels13,1
Active cpus: 2
Boot args: keepsyms=1 -serial=0x2
Time Awake Since Boot: 550s
Fan speed: 2157 rpm
--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------
Heaviest stack for the main thread of the target process:
47 start + 1 (libdyld.dylib + 4117) [0x7fff7e0fa015]
47 main + 1513 (Adobe Captivate + 15353) [0x104c06bf9]
47 -[NSApplication run] + 764 (AppKit + 223365) [0x7fff537aa885]
47 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 (AppKit + 8224308) [0x7fff53f4be34]
47 _DPSNextEvent + 2989 (AppKit + 269819) [0x7fff537b5dfb]
47 -[NSApplication _sendFinishLaunchingNotification] + 220 (AppKit + 1523279) [0x7fff538e7e4f]
47 -[NSApplication _postDidFinishNotification] + 313 (AppKit + 1524230) [0x7fff538e8206]
47 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 (Foundation + 26823) [0x7fff583218c7]
47 _CFXNotificationPost + 659 (CoreFoundation + 347571) [0x7fff561f7db3]
47 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1826 (CoreFoundation + 351522) [0x7fff561f8d22]
47 ___CFXNotificationPost_block_invoke + 225 (CoreFoundation + 618961) [0x7fff5623a1d1]
47 _CFXRegistrationPost + 458 (CoreFoundation + 619674) [0x7fff5623a49a]
47 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 619980) [0x7fff5623a5cc]
47 -[CPApplicationDelegate applicationDidFinishLaunching:] + 16 (Adobe Captivate + 11520) [0x104c05d00]
47 CaptivateInitTerminate::InitializeCaptivateApp(std::vector<CPString, std::allocator<CPString> > const&) + 166 (Adobe Captivate + 48518) [0x104c0ed86]
47 CaptivateInitTerminate::DoComponentInitializationNCreateSessionPreferences(ICPDatabase*, std::vector<CPString, std::allocator<CPString> > const&) + 931 (Adobe Captivate + 62627) [0x104c124a3]
47 ??? (<BE6E744F-AAD4-3A4E-ADCC-5ECB1E075129> + 449751) [0x108faccd7]
47 ??? (<B1125DD0-5677-3D56-8ED9-D7EEB381A2F2> + 5442) [0x109923542]
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6120940) [0x11c20d5ec]
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6130287) [0x11c20fa6f]
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6724930) [0x11c2a0d42]
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6731407) [0x11c2a268f]
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6139212) [0x11c211d4c]
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 4451437) [0x11c075c6d]
47 CGLDescribeRenderer + 78 (OpenGL + 48430) [0x7fff6074fd2e]
*47 hndl_alltraps + 226 (kernel + 123122) [0xffffff800021e0f2]
*47 user_trap + 757 (kernel + 1604661) [0xffffff8000387c35]
*47 exception_triage_thread + 348 (kernel + 449852) [0xffffff800026dd3c]
*47 exception_deliver + 727 (kernel + 448951) [0xffffff800026d9b7]
*47 exception_raise + 176 (kernel + 779392) [0xffffff80002be480]
*47 mach_msg_rpc_from_kernel_body + 432 (kernel + 467840) [0xffffff8000272380]
*47 ipc_mqueue_receive + 119 (kernel + 339479) [0xffffff8000252e17]
*47 thread_block_reason + 175 (kernel + 550463) [0xffffff800028663f]
*47 ??? (kernel + 554618) [0xffffff800028767a]
*47 machine_switch_context + 205 (kernel + 1584605) [0xffffff8000382ddd]
Process: Adobe Captivate [420]
Path: /Applications/Adobe Captivate 2019/Adobe Captivate.app/Contents/MacOS/Adobe Captivate
Architecture: x86_64
Parent: launchd [1]
UID: 501
Task size: 146.41 MB (-36 KB)
CPU Time: 0.026s
Note: Unresponsive for 5 seconds before sampling
Note: 3 idle work queue threads omitted
Thread 0x1744 DispatchQueue 1 Thread name "CrBrowserMain" 47 samples (1-47) priority 47 (base 47)
<process frontmost, thread QoS user interactive (requested user interactive), IO tier 0>
47 start + 1 (libdyld.dylib + 4117) [0x7fff7e0fa015] 1-47
47 main + 1513 (Adobe Captivate + 15353) [0x104c06bf9] 1-47
47 -[NSApplication run] + 764 (AppKit + 223365) [0x7fff537aa885] 1-47
47 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044 (AppKit + 8224308) [0x7fff53f4be34] 1-47
47 _DPSNextEvent + 2989 (AppKit + 269819) [0x7fff537b5dfb] 1-47
47 -[NSApplication _sendFinishLaunchingNotification] + 220 (AppKit + 1523279) [0x7fff538e7e4f] 1-47
47 -[NSApplication _postDidFinishNotification] + 313 (AppKit + 1524230) [0x7fff538e8206] 1-47
47 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66 (Foundation + 26823) [0x7fff583218c7] 1-47
47 _CFXNotificationPost + 659 (CoreFoundation + 347571) [0x7fff561f7db3] 1-47
47 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1826 (CoreFoundation + 351522) [0x7fff561f8d22] 1-47
47 ___CFXNotificationPost_block_invoke + 225 (CoreFoundation + 618961) [0x7fff5623a1d1] 1-47
47 _CFXRegistrationPost + 458 (CoreFoundation + 619674) [0x7fff5623a49a] 1-47
47 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 619980) [0x7fff5623a5cc] 1-47
47 -[CPApplicationDelegate applicationDidFinishLaunching:] + 16 (Adobe Captivate + 11520) [0x104c05d00] 1-47
47 CaptivateInitTerminate::InitializeCaptivateApp(std::vector<CPString, std::allocator<CPString> > const&) + 166 (Adobe Captivate + 48518) [0x104c0ed86] 1-47
47 CaptivateInitTerminate::DoComponentInitializationNCreateSessionPreferences(ICPDatabase*, std::vector<CPString, std::allocator<CPString> > const&) + 931 (Adobe Captivate + 62627) [0x104c124a3] 1-47
47 ??? (<BE6E744F-AAD4-3A4E-ADCC-5ECB1E075129> + 449751) [0x108faccd7] 1-47
47 ??? (<B1125DD0-5677-3D56-8ED9-D7EEB381A2F2> + 5442) [0x109923542] 1-47
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6120940) [0x11c20d5ec] 1-47
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6130287) [0x11c20fa6f] 1-47
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6724930) [0x11c2a0d42] 1-47
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6731407) [0x11c2a268f] 1-47
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 6139212) [0x11c211d4c] 1-47
47 ??? (<1EBD1547-F7B1-379D-8F50-FB49C7E01A58> + 4451437) [0x11c075c6d] 1-47
47 CGLDescribeRenderer + 78 (OpenGL + 48430) [0x7fff6074fd2e] 1-47
*47 hndl_alltraps + 226 (kernel + 123122) [0xffffff800021e0f2] 1-47
*47 user_trap + 757 (kernel + 1604661) [0xffffff8000387c35] 1-47
*47 exception_triage_thread + 348 (kernel + 449852) [0xffffff800026dd3c] 1-47
*47 exception_deliver + 727 (kernel + 448951) [0xffffff800026d9b7] 1-47
*47 exception_raise + 176 (kernel + 779392) [0xffffff80002be480] 1-47
*47 mach_msg_rpc_from_kernel_body + 432 (kernel + 467840) [0xffffff8000272380] 1-47
*47 ipc_mqueue_receive + 119 (kernel + 339479) [0xffffff8000252e17] 1-47
*47 thread_block_reason + 175 (kernel + 550463) [0xffffff800028663f] 1-47
*47 ??? (kernel + 554618) [0xffffff800028767a] 1-47
*47 machine_switch_context + 205 (kernel + 1584605) [0xffffff8000382ddd] 1-47
Thread 0x175f 47 samples (1-47) priority 31 (base 31) cpu time 0.026s
<process frontmost, IO tier 0>
47 thread_start + 13 (libsystem_pthread.dylib + 11257) [0x7fff7e411bf9] 1-47
47 _pthread_start + 377 (libsystem_pthread.dylib + 13581) [0x7fff7e41250d] 1-47
47 _pthread_body + 340 (libsystem_pthread.dylib + 13921) [0x7fff7e412661] 1-47
47 ??? (<92730360-B71D-33D6-A5F1-2903543DFA6D> + 5068) [0x1104d23cc] 1-47
47 ??? (<5DEADDEA-7E39-33FE-8946-258002DD02BA> + 203515) [0x1092c4afb] 1-47
47 ??? (<5DEADDEA-7E39-33FE-8946-258002DD02BA> + 209068) [0x1092c60ac] 1-47
47 __psynch_cvwait + 10 (libsystem_kernel.dylib + 117270) [0x7fff7e24aa16] 1-47
*47 psynch_cvcontinue + 0 (pthread + 38948) [0xffffff7f81ace824] 1-47
Thread 0x1760 47 samples (1-47) priority 31 (base 31)
<process frontmost, thread QoS default (requested default), IO tier 0>
47 thread_start + 13 (libsystem_pthread.dylib + 11257) [0x7fff7e411bf9] 1-47
47 _pthread_start + 377 (libsystem_pthread.dylib + 13581) [0x7fff7e41250d] 1-47
47 _pthread_body + 340 (libsystem_pthread.dylib + 13921) [0x7fff7e412661] 1-47
47 ??? (<5DEADDEA-7E39-33FE-8946-258002DD02BA> + 334077) [0x1092e48fd] 1-47
47 mach_msg_server + 417 (libsystem_kernel.dylib + 77716) [0x7fff7e240f94] 1-47
47 exc_server + 80 (libsystem_kernel.dylib + 11088) [0x7fff7e230b50] 1-47
47 _Xexception_raise + 159 (libsystem_kernel.dylib + 10417) [0x7fff7e2308b1] 1-47
47 ??? (<D955223B-E1F8-35F9-BAC9-D418282EB565> + 47913580) [0x114d6aa6c] 1-47
47 exception_raise + 173 (libsystem_kernel.dylib + 9008) [0x7fff7e230330] 1-47
47 mach_msg_trap + 10 (libsystem_kernel.dylib + 78346) [0x7fff7e24120a] 1-47
*47 ipc_mqueue_receive_continue + 0 (kernel + 339136) [0xffffff8000252cc0] 1-47